Privacy Policy

Effective Date: 06/22/2023

Thank you for visiting our website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our website and services.

Information We Collect 1.1 Personal Information: When you visit our website, create an account, or make a purchase, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information. We only collect personal information that is necessary for the purposes outlined in this Privacy Policy.

1.2 Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, referring website, and clickstream data. This information is used to analyze trends, administer the site, track user movements, and gather demographic information.

Use of Information 2.1 Personal Information: We use the personal information you provide to process your orders, communicate with you about your purchases, improve our products and services, and provide you with a personalized experience on our website. We may also use your personal information to send you marketing communications, but you can opt out of receiving these communications at any time.

2.2 Non-Personal Information: We may use non-personal information to analyze website usage, improve our website and services, and enhance the user experience. This information does not personally identify you and is used in an aggregated and anonymous form.

Disclosure of Information 3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required by law or in response to a valid request from a governmental authority or law enforcement agency.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Your Rights You have the right to access, correct, update, or delete the personal information we hold about you. You can review and change your personal information by logging into your account on our website or by contacting us directly. We will respond to your request within a reasonable timeframe.

Children’s Privacy Our website is intended for a general audience and is not directed at children under the age of thirteen. We do not knowingly collect personal information from children under the age of thirteen. If we become aware that we have inadvertently collected personal information from a child under the age of thirteen, we will take steps to delete such information from our records.

Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the effective date of the update. Your continued use of our website after the effective date constitutes your acceptance of the updated Privacy Policy.

Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact help@exceptionalconcepts.net.

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